Services

Innovation is Social partners with senior leaders responsible for envisioning and developing breakthrough business models, products and customer experiences. Industries and topics include retail, insurance, banking, technology, enterprise software, disaster relief, health and fitness, social media, education, recruiting, professional sports, automotive and sustainability.

Formats include keynote talks, workshops, action-learning programs, and leadership or team coaching lean sprints.

Contact us to discuss what’s right for you.

Talks and Workshops
Innovation and collaboration topics including…

• The Disruptive Innovators Approach to Delivering UX Impact, Pratt Institute
• Using Personas and the Power of Story to Drive Product Development | Product Management & Innovation Event
• Using Community to Make Design Thinking Behaviors Contagious,  TheCR Connect West
• Action-Learning Workshop and panelist for World Usability Day, Daimler
• Design Thinking Workshop for CPP
• Design Thinking Workshop for Bootup Ventures
• Persona Development and Storytelling | The Product Management & Innovation Event
• Preparing for the Future: Achieving Growth and Competitive Advantage | GE Main Street Dealer Forum
• Storyboarding and Developing Personas | Total Experience and Agile Development Conference
• Innovation Styles and your Founding Team | Babson Women Innovating Now (WIN Lab)
• Marketing Strategy for Entrepreneurs | NestGSV
• Collaborate to Innovate | UnitedHealth Group,
• “Coaching Innovation Teams for Maximum Impact”
• Workshop: “Getting out of the Building – Customer Insight Interviewing”
• Workshop: “Prototyping Service Design”
• Workshop: “Facilitating through Conflict”

Rapid Customer Experience Strategy

• Discover unmet customer needs to inspire breakthrough products and services

• Develop prototypes to test assumptions and measure customer interest

• Deliver an engaging first use and end‐to-end customer experience
  
  

Action-Learning Programs

• Using your own business challenges, learn techniques to rapidly deconstruct problems, and identifying assumptions
• Explore the most impactful ways of delivering key benefits through hands-on prototyping sessions for products, services and experiences

• Develop rapid or “lean” experiment design to learn whether your solution solves a problem that is so important, customers will pay for it
  
  

Individual and Team Coaching
Accelerate Innovation Leadership and Team Performance

• 1:1 Process and strategy coaching for Founders and Innovation Leaders
• Effective techniques for navigating conflict and fostering a culture of innovation, collaboration and authenticity
• Innovation team facilitation using a “learn, do, teach” approach
• Goal-based organizational prototyping to make the most of existing talent and identify and fill gaps before they become problems